Privacy Policy

Your privacy matters to us — we handle your data with care and respect

Last updated: April 2026


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Introduction

At Veil Rouge, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.


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Information We Collect

When you place an order or contact us, we may collect the following:

  • Full name and contact number
  • Email address
  • Delivery address
  • Payment information (processed securely via our payment provider)
  • Order history and preferences

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How We Use Your Information

Your data is used solely to provide you with the best possible experience:

  • To process and fulfil your orders
  • To communicate with you about your delivery
  • To respond to your enquiries and support requests
  • To improve our products and services
  • To send relevant updates (only with your consent)

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Data Protection

We take the security of your personal data seriously. Appropriate technical and organisational measures are in place to protect your information from unauthorised access, loss, or misuse.


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Sharing Your Information

We do not sell, trade, or rent your personal information. Your data may only be shared with trusted third parties where necessary:

  • Payment processors to complete transactions securely
  • Delivery partners to fulfil your orders
  • Service providers who assist in operating our store
All third parties are required to handle your data in accordance with applicable privacy laws.

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Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may choose to disable cookies through your browser settings, though this may affect certain features of the site.


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Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us directly.


Have questions about how we handle your data?

Email Us